Whereas, the members of the Austin Mortgage Bankers Association are mindful that the soundness, usefulness, prosperity and future of mortgage lending depend upon the honor, integrity, and fidelity of all personnel engaged in this business. Therefore, be it resolved that each member of this Association pledges to observe and maintain the following standards of conduct in dealing with the public and with other members.

• Members shall conduct their business in a professional manner, ensuring that their personnel are knowledgeable in the areas of mortgage lending in which they participate and are acting in compliance with sound industry practices.
• Members shall act in conformity with applicable law and regulations and shall cooperate in every appropriate way with all governmental bodies in the interest of establishing and maintaining an efficient and fair framework for mortgage credit.
• Members shall accord oral agreements the same sanctity given to written agreements.
• Members shall not breach or avoid an agreement or commitment.
  
• Members shall conduct their business without regard to race, creed, color, sex, marital status, familial status, religion, national origin, age, or handicap of the persons with whom they deal.
  
• Members shall preserve the integrity of all parts of a loan submission and appraisal report and make full disclosure of all pertinent facts including any interest they may have in the loan project or property.
  
• Members shall not quote to a prospective borrower interest rates or other loan terms which are not likely of realization.
  
• Members shall make all reasonable efforts to process loan applications and advice applicants of approval or disapproval promptly and to close and disburse in a timely manner.